Frequently Asked Questions
General
CoachCut is a sports video editing application designed for coaches and analysts to easily create, edit, and present game footage.
Our goal is to simplify and optimize sports video footage analysis.
You can refer to our user guide or check out our YouTube channel for more in-depth tutorials.
A single license is intended for one user. If you need multiple users under the same account, please contact our support team for more options info@coachcut.app
Yes, we offer a 15-day free trial so you can explore all CoachCut features. You can cancel anytime during the trial without being charged.
CoachCut is perfect for sports coaches, analysts, athletes, and teams who want to analyze and improve performance through video analysis. It’s beginner-friendly and requires no prior editing experience.
Upload your game footage > cut and edit key moments > export or present the final clips to your team.
CoachCut can be used for any sport where video recording is available, and clips can be categorized for analysis. Currently, we are focusing on hockey and football, but there should be no issues using it for any other sport that requires analysis.
Currently, CoachCut is optimized for desktop (Windows, Mac and Linux) use only. We are not planing mobile support in near future.
Payments
Your subscription grants full access to all features of CoachCut. Updates and support are also included at no extra cost.
Yes! We offer a 15-day free trial so you can explore all features before committing. No payment is required during the trial period.
Yes, your subscription will renew automatically each month unless you cancel before the next billing date.
Currently, we only offer a monthly plan for €10. We may introduce annual billing options in the future.
Once canceled, your access will continue until the end of your current billing period. After that, you will no longer be able to use premium features.
Yes, you can cancel anytime through your account dashboard. If you cancel during the trial, you won’t be charged.
Refunds are not provided as we operate on a pay-as-you-go basis. However, if you experience technical issues, please contact our support team.
Yes, please contact us at info@coachcut.app, and we’ll provide a quotation with payment details. Wire transfers are only available for annual payments and not for monthly subscriptions.
Go to Your Customer Dashboard -> Plans -> Plan -> Update Payment Method
Technical & Support
You can reach out to our support team via email support@coachcut.app
CoachCut supports common formats like MP4, AVI, and MOV. If you have trouble with a specific file, our support team can assist.
For now, an internet connection is required while using CoachCut. In the future, we plan to introduce a license activation system that will allow offline access.
We support Windows, Linux and macOS – ARM and x86.
For any further questions, please send an email to support@coachcut.app or use our contact page.